Get the extra care you need – on your terms
Make managing your complex health condition easier with added support – at no extra cost.
Make managing your complex health condition easier with added support – at no extra cost.
Give your program care team a call at 1-800-948-2497
Register or Sign into MyChart to view and manage your care plan.
Download Health Optimizer today to manage your condition on the go.
The AccordantCare™ program helps members manage complex conditions for you or for someone you care for. It’s available as part of your health care plan – at no extra cost to you.
Answers from specialized nurses
Topics that matter to you
Guidance to stay on track
A care team that’s there when you need it
Your personalized care team, a dedicated nurse and resource specialists, backed by our Medical Advisory Board, provide proactive support.
Access our total approach to your health and wellness:
See what it means to have support from Accordant.
Cathy:
My name is Cathy Field. I live in Union, Maine.
We've got 45 acres of woods back there. At one point we had eight horses here.
It's just me and my husband, John, and my cat, Spencer, and my horse, Cece.
These two conditions that I have are what's referred to as invisible diseases. I've been diagnosed with CIDP, which is Chronic Inflammatory Demyelinating Polyneuropathy. My immune system is attacking the sheathing of my own nerves. That affects me basically with muscle weakness and easy fatigue. And the other condition is limited Cutaneous Systemic Scleroderma. It causes inflammation throughout the whole body.
Somebody is not going to look at you and know that there is something wrong. So nobody understands that.
Bonnie:
It's really scary for a lot of them and not knowing what's happening to their body.
My name is Bonnie Hale and I am a Health Management Nurse with Accordant.
Cathy:
Hello
Bonnie:
Hi Cathy. This is Bonnie. How are you?
Cathy:
I’m getting by. Back at work full time. And managing.
Bonnie:
Good. Good. Yeah we’re going to be heading out that way pretty soon. Certainly, looking very forward to meeting you.
Cathy:
Yeah! I’m looking forward to it too.
My work as a rural mail carrier is actually a fairly physical job. I'm on my feet sorting mail, reaching, twisting, pretty much constantly in motion. And the delivery part is actually a little bit easier, because then I get to sit in my Jeep.
I'm not ready to retire yet.
Sometimes it's working through some pain. It's hard. I just have to be more careful in doing my work, and it does take me longer.
The accordant nurse was able to give me suggestions on how to approach them about what I needed so that I could keep doing my job.
Bonnie:
In Cathy’s case I would be looking for progression of her disease, which would be more neurological symptoms.
Sometimes you have to read between the lines because they won't always come out and directly tell you (you know) what's going on.
Fear, depression, anxiety, helplessness, hopelessness. Just basically, why me?
Cathy:
I think she's a good-natured person. She's definitely caring.
Bonnie:
Hello. How are you Cathy?
Cathy:
Hi Bonnie. I’m good how are you.
Bonnie:
Good to meet you. I’m great.
Cathy:
Just to have somebody who understands my conditions, understands the impact that it can have on my life.
Bonnie:
We have our notes from previous conversations with them, which helps a lot, because you need to know what was going on the last time you spoke to them.
Within care everywhere I can see the last lab work, I can see the last doctors appointments, and it really does help guide your conversation. So it's really helpful.
Cathy:
If I had not had the Accordant Care Nurses to help me, I really don't know what I would have done in some situations. They know what it can do to a person. And having somebody to understand that is really what's helped me the most.
For 20+ years, Accordant nurses have helped people with complex conditions manage and improve their health.