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FAQ

Frequently Asked Questions

Question

Is Accordant an insurance company?

Answer

No. Accordant offers a care program that works with you, your doctor, your employer or insurance company, and others involved in your health care. We value your privacy and will keep your health information private. Our nurses are trained to help you feel your best and get the most out of your health care.

Question

How did Accordant get my information?

Question

How much will the Accordant program cost?

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How does the Accordant program work?

Question

What else will my Accordant nurse do for me?



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Registration

Question

How do I get started on Accordant.com?

Question

I registered for Accordant.com. Do I need to register again?

Question

Do I still need my Registration Code to log in?

Question

Help! I forgot my Username/Password.

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Are you having trouble logging in?

Managing Accordant Emails

Question

How do I make sure I'm getting Accordant's emails?

Member Portal (General Post Login Questions)

Question

Why do I have to log in to view my messages?

Question

Is the Message Center secure?

Question

I don't want alerts sent to my email. Can I get them sent to my cell phone instead?

Question

If I give you my email address, will I get a lot of unwanted emails?

Question

I don't have a computer at home. Can I use the website using a public computer?

Question

Can I give you feedback about the website?

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What if I need help or have a question about the website?

Question

Why is Accordant.com slow at times?

 

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Accordant adheres to strict ethical principles when conducting business, marketing and providing disease management and case management services. Additional information regarding
Accordant's ethical policy is available upon request. Contents Copyright © 1998-2016 Accordant, A CVS Caremark Company. All Rights Reserved.
Accordant is a wholly owned subsidiary of CVS Caremark. Additional information regarding financial ownership is available upon request.